FREQUENTLY ASKED QUESTIONS
General FAQs
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Why was the scent changed?The change was made to increase product effectiveness. For more information on our products or help finding other alternatives please go to our contact us page and customer care representative will be in contact with you shortly.
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How can I remove the product scent?The product scent will fade over time. The scent is the most intense when initially applied because the enzymes are breaking down the organic waste. The scent will disappear as the organic waste are completely broken down.
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Do I need to dilute the product?Nature's Miracle product are ready to use and do not require any dilution before usage.
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Money Back GuaranteeIf you are not satisfied with this product for any reason, send your written request for a refund along with the reason for dissatisfaction to the address below, together with the original dated store receipt showing the price you paid. Please allow 6-8 weeks for processing. United Pet Group
a division of Spectrum Brands, Inc,
3001 Commerce St.
Blacksburg, VA 24060